Terms and policy

Policies:

Eligibility policy:

  1. Any person riding an iRYD vehicle must be a Member of iRYD
  2. Member must be atleast 18 years of age
  3. Member must possess Riding license for Motor cycle with gear(MCWG) or Motor cycle without gear(MCWOG). If not an Indian citizen, Member must possess International riding license, issued by Member’s home country.
  4. Members must not have any alcohol or drug related riding violations in the past 7 years.
  5. Payments shall be by way of credit card, debit card or netbanking only.
  6. Member must use helmet for safety reasons. If user does not use helmet, then he will attract penalty.

Fee policy:

  1. Cancellation made more than 5 minutes before the trip starts: INR 50
  2. Cancellation made after the bike is taken for delivery: INR 50
  3. Cancellation made after the booking starts: Refund will be made depending on the hour of cancellation. Rule – 5 mins= INR 60, 1hour = INR 60.
  4. Extension will be charged at normal rate of INR 60.
  5. Shortening of trip will not be charged extra. In other words, amount paid for hours Shortened will be refunded.

Note: Extensions are subject to availability of fuel in the bike. Free kms are calculated based on the scheduled pick up time and scheduled drop off time or actual dropoff time whichever is later.

Following are the list of penalties which will be charged by iRYD in case of default:

  1. Traffic and parking violations: Actual fines paid + INR 100 for 10 days of late payment.
  2. Crossing city limits with iRYD vehicle: INR 500
  3. No show: INR 60
  4. Riding with more than one person in the pillion seat: INR 1000
  5. Overspeeding - =>70km/hr : INR 500 over and above any government fees. Expulsion from iRYD if overspeeding occurs in two bookings.
  6. Key not returned at the end of the trip: INR 200 + replacement cost.
  7. Vehicle damage: Actual cost incurred for repair after insurance claim + INR 2000.
  8. Towing and impounding: Actual cost incurred if Member is at default. Note: Payments owed by the customer will be debited from the wallet after due notification to the Member. In case of insufficient balace, Member will have to make payment directly. In case of non payement, no further booking can be made by the Member.

Further, please note that:

In the event the member is found to be under the influence of alcohol during a booking, the member will be held liable for 100% of the vehicle damage bill as per the invoice received from the vehicle workshop.

The member will be liable for 100% of the entire vehicle damage bill in the event that the vehicle workshop and/or insurance company deem the damage to be consequential in nature (this will be clearly stated in the accident report). Consequential damage occurs when the member continues riding even after an external vehicle impact, thereby severely undermining the condition of the vehicle.

In the event the member who has made the booking is found not to be the one riding at time of accident, then the member will be held liable for 100% of the vehicle damage bill as per the invoice received from the workshop.

Member’s responsibility:

Responsibility for payment:

  1. Payments by Members shall be made with his/her credit card or debit card. The Member is under obligation to ensure that the account from which the amounts are to be collected have sufficient funds or credit available to cover any charges. Member is solely responsible for any associated bank or credit card charges or fees. Member may be charged a processing fee for a declined credit or debit card payment.
  2. In the event the Member defaults on any payments, iRYD is entitled to charge reminder fees and default interest in accordance with the provisions of the law. In addition, iRYD may utilize third parties to collect amounts owed to iRYD by a Member.
  3. With all fees mentioned above, iRYD reserves the right to prohibit a Member from making a subsequent booking until all outstanding fees in the Member's account have been paid in full. In the event a fee is incurred, Members will receive an email invoice from iRYD that will have detailed payment instructions.

Collision or other incident:

  1. IRYD provides full wrap unlimited third party liability insurance without a maximum cap.
  2. If member is involved in an incident (including but not limited to a collision or misuse of the vehicle) Member will be responsible for a standard insurance deductible payment of up to ₹2,000. The Member will be obligated to pay the repair cost(actual cost after incurance claim). The payment owed will be debited from the wallet. In case of infussicient balance, the balance of the payment owed will be made electronically by the Member.
  3. Member will be responsible for all towing and impounding charges associated with a collision.
  4. Member will be responsible for all towing and impounding charges caused by member failure.
  5. IRYD will be responsible for all towing and impounding charges caused by vehicle failure.
  6. Me
  7. mber will be responsible for all applicable damages and costs, including those in excess of the applicable Damage Fee, arising from the Member's failure to comply with the terms of the Agreement and/or a violation of the law.

City Limits:

Member will not be permitted to go out of the city limits with the iRYD vehicle. In the event of such crossing, fine of INR 500 will be charged and will be required to immediately return back. In case of continued default(=>1 hour), INR 2000 will be charged.

By joining IRYD, the Member agrees to pay IRYD the costs, charges, fees and expenses set out in the Agreement, including specifically and without limitation those set forth in this schedule. The following is not exhaustive and other specific fees, costs and charges may apply. Other applicable costs will be communicated to the Member. Capitalized terms used in this schedule shall have the same meaning assigned to such terms in the Agreement.
IRYD reserves the right to change the terms of this Policy from time to time and shall give notice of such changes to the Member in a timely manner. Notice to the Members shall be considered given when such notice is indicated and accessible from the Home button screen accessed after the Member log-on to the IRYD app, or by email to the Member's email address provided to IRYD in the Member's application or most recently provided to IRYD. Member agrees that the amended terms and conditions of this Agreement shall be effective and binding the earlier of (1) the effective date indicated in such notice; or (2) on the date posted on IRYD's website.

IRYD Member Agreement

This Member Agreement is a contract and governs the relationships, rights, and obligations between IRYD Automatrix Private Limited (“iRYD”) and the Member. IF YOU DO NOT ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU ARE NOT AUTHORIZED TO USE ANY OF IRYD’S VEHICLES OR SERVICES.

IRYD reserves the right to change the terms of this Agreement from time to time and shall give notice of such changes to the Member in a timely manner. Notice to the Members shall be considered given when such notice is indicated and accessible from the HOME page accessed after the Member log-on in the IRYD app, by email to the Member’s email address provided to IRYD in the Member’s application or most recently provided to IRYD, or by SMS to the Member’s mobile number provided during the application. Member agrees that the amended terms and conditions of this Agreement shall be effective and binding the earlier of (1) the effective date indicated in such notice; or (2) on the date posted on IRYD’s website.

IT WILL BE PRESUMED THAT MEMBER HAS RECEIVED ANY SUCH NOTICE IF AND WHEN MEMBER MAKES A RESERVATION FOR A IRYD VEHICLE AFTER NOTICE OF A CHANGE TO THIS AGREEMENT HAS BEEN PLACED ON THE IRYD WEBSITE AND/OR DISTRIBUTED TO MEMBER BY EMAIL OR SMS. BY MAKING A RESERVATION AFTER RECEIVING NOTICE OF ANY CHANGES TO THE AGREEMENT, MEMBER ASSENTS TO AND WILL BE BOUND BY SUCH CHANGES TO THE AGREEMENT.

1. Persons Permitted to Ride bikes

1.1 Only active IRYD Members in good standing, as decided solely by IRYD, are allowed to ride IRYD vehicles. Non-Members are expressly prohibited from riding an IRYD vehicle at any time. Members may ride an IRYD vehicle that has been reserved by another IRYD Member with the permission of the Member having carried out the reservation; however all fees and charges shall be determined in accordance with, and be the responsibility of, the reserving Member while any liability and/or claim arising out of such usage shall be that of all such participant Members.

1.2 Satisfying eligibility criteria required to become an IRYD Member does not automatically give an applicant the right to become a IRYD Member. Acceptance of the applicant’s membership is subject to approval by IRYD at its sole discretion.

1.3 Should any Member’s rider’s license expire or be revoked, authorization to ride IRYD vehicles shall expire immediately. IRYD shall be notified of such revocation by the Member by e-mail forthwith upon such revocation.

1.4 By applying for membership, each applicant authorizes IRYD to obtain his/her riding records from the jurisdiction in which the applicant is licensed. Because riding a IRYD vehicle requires maintaining a good riding record, IRYD may periodically check Member’s riding records and reserves the right, at its sole discretion, to suspend or terminate the Membership of any Member who does not meet IRYD’s riding eligibility requirements. Member agrees to promptly report to IRYD any suspension or revocation of his/her rider’s license, or any tickets/citations/conviction related to any moving violation including but not limited to riding under the influence of drugs or alcohol, riding while intoxicated, reckless riding, exceeding the speed limit, or sending an SMS while riding.

1.5 Members are responsible for providing and maintaining current email, cell phone, address, and other account information.

1.6 Members are responsible for keeping any IRYD related password and/or PIN numbers in strict confidence and to not make passwords or PINs available to third-parties,. Should a PIN or password be reduced to written or electronic form, the Member will be responsible for any associated costs and/or damages in connection with unauthorized use by third-parties. If a Member has reason to believe a third-party may have obtained unauthorized knowledge of a password and/or PIN, Member agrees to change the compromised password and/or PIN.

2. Prohibited Uses

2.1 The use of a IRYD vehicle under the following conditions is prohibited:
a. any speed race or competition;
b. for the purpose of towing, pushing, or propelling any trailer or any other vehicle;
c. for the primary business purpose of transporting people or operating a taxi service;
d. by any person who is under the influence of (i) alcohol or (ii) any drug or medication under the effects of which the operation of a vehicle is prohibited or not recommended. A zero-tolerance policy is adopted and a limit of 0.0% applies;
e. in carrying out any crime or any other illegal activity;
f. in an imprudent, negligent, or abusive manner or for any abnormal use of this vehicle;
g. by any person who has provided IRYD with false information or whose representations are determined to be false (including, without limitation, regarding his name, age, or address);
h. riding an IRYD vehicle outside of India or any prohibited areas within India;
i. riding while using a mobile phone or any other mobile communication device in any manner whatsoever, including while sending an SMS, emailing, using a cell phone with or without a hands-free device, otherwise using a mobile communication device that may distract you from riding or otherwise engaging in similar activities that may be prohibited by applicable law;
j. Using the IRYD vehicle to transport flammable, poisonous, or otherwise hazardous substances for other than legally permissible household use or in amounts greater than what is usually consumed in a household.
k. Transporting objects with the IRYD vehicle that could – due to their size, shape, or weight – adversely impact the vehicle’s handling safety or that could damage the IRYD vehicle or, by virtue of such object/s protruding outside, affect the safety of vehicles riding in the vicinity of the IRYD vehicle.
l. Riding with more than one person in the pillion seat.

2.2 The foregoing examples are not intended to be exhaustive. Any unreasonable or inappropriate use of an IRYD vehicle, as determined by IRYD in its sole discretion, may be deemed a violation of these Terms and Conditions. IRYD may report to the authorities any use of an IRYD vehicle or other activities that are in violation of local, state, and/or national law or in violation of these Terms and Conditions.

2.3 IRYD may immediately suspend or terminate the use of its service by any Member for a violation of any of these Rules. Upon suspension or termination, any existing reservations for the Member may be canceled by IRYD at its sole discretion. In addition, Members will be responsible for any and all costs, charges, fees and expenses incurred by IRYD as a result of a breach of any of these Terms and Conditions.

3. Reserving IRYD Vehicles

3.1 Reservations are required. Members must always reserve a vehicle in advance of use and will be billed for use fees at the time of reservation.

3.2 If you wish to cancel a reservation or shorten the period for which a vehicle has been reserved, you must do so in advance, as outlined in the Fee Policy.

3.3 If you wish to extend a reservation, you may do so only if a) the fuel available in the bike is sufficient to extend the trip b) the request to extend is completed prior to the scheduled expiration time of your existing reservation.

3.4 In the event your reservation is not extended (even if you have put in a request for extending the reservation but which has not been confirmed or has been denied by IRYD) and you do not return the car to the correct and designated IRYD space by the end time of your reservation, IRYD reserves the right to take possession of the vehicle from you immediately or any time thereafter, and at any location.
For the avoidance of doubt,
1) You will be charged late fee, inconvenience fee and any other charges applicable as per our Fee Policy from the scheduled end time of your booking till the time the vehicle is recovered by IRYD,
2) You will be charged any additional costs incurred by IRYD in taking possession of the vehicle from you, and
3) You will not be provided any compensation or alternate means of transportation in such case and will not have the right to ride in the IRYD vehicle any more. You shall hold IRYD, its officers, employees, agents and affiliates harmless against any claim in connection with the vehicle and/or its re-possession and shall irrevocably and unconditionally indemnify IRYD against any cost, loss or liability suffered by IRYD arising out of or in connection with any claim made by a third party against IRYD in relation to the vehicle and/or its re-possession.

4. Vehicle Pick-Up and Return/Vehicle Condition/Stolen Vehicles

4.1 You must pick up the selected vehicle at its designated IRYD parking space and return it secured, clean, and in good working order, to the correct and designated IRYD space by no later than the end time of your reservation. In case of delivery of vehicle, the member should be present the the location and time specified in the app.

4.2 Prior to taking possession of a vehicle, you must do an exterior walk-around. Before riding the vehicle, you must advise IRYD of any damage or abnormality encountered on the vehicle or in the operation of the vehicle. If IRYD is not notified of a problem at the start of a reservation, you will be deemed to be responsible for any problem with the vehicle discovered or reported after your reservation, including, without limitation, damage to the vehicle or lack of cleanliness. You may be charged a damage fee, a cleaning fee, or other applicable fees, and IRYD may suspend, or may even terminate your membership.

4.3 You must give the vehicle’s key to the pick up staff at the conclusion of your reservation. You must advise IRYD immediately if you fail to leave the key(If you fail to do so and this causes inconvenience to another member, you will be charged the hourly rate for the vehicle until the key is returned and you will remain responsible for the vehicle during such period. You may also be charged a fee at IRYD’s sole discretion to replace any of the items missing from the vehicle.

4.4 The trip ends automatically at the end of the reservation period or could be initiated by the Member using specific commands within IRYD’s mobile application.

4.5 Reserving Members are responsible for all charges and costs incurred related to the IRYD vehicle for the entire period of the reservation and until the vehicle is returned, secured, locked and serviceable (all accessories off, key out of ignition and in proper place, other accessories in the vehicle) to its designated location. IRYD vehicles must be returned no later than the end time of the reservation and the Member is required to terminate the reservation. Should a vehicle be returned late, the reserving Member will be responsible for late fees as described in the Fee Policy.

4.6 Members are required to report to IRYD immediately any condition that impairs the riding functionality of the vehicle, such as poor riding feel or external or internal damage that renders the vehicle unsafe, including but not limited to, missing or inoperable signal or riding lighting, broken or missing rear-view mirrors.

4.7 Stolen vehicles must be immediately reported to IRYD and the nearest police station with a detailed written complaint based on actual facts. Members shall ensure that such complaint shall not contain any discrepancy, inconsistencies or distortions from actual facts as the same would be detrimental to a valid insurance or other claim by IRYD. The Member will be liable for any loss due to a discrepant, inconsistent or distorted complaint by the Member.

6. Securing IRYD Vehicles

6.1 Each time the member parks a IRYD Vehicle (either at the end of the reservation or during), the member is responsible for securing the vehicle. a. Member should park the vehicle at the designated space at the end of the reservation and lock the vehicle and deliver the keys to the iRYD staff. Member will be responsible for any fees or charges associated with a failure to perform these steps.

6.2 IRYD encourages all its customers to take full responsibility of their belongings. In case of any Member claims to have left back any luggage or any phones or personal music devices inadvertently in the IRYD vehicle after the Member completes his/her reservation, IRYD shall endeavor to locate the lost belongings on a "best-effort" basis provided the Member notifies IRYD of the same within reasonable time, but IRYD shall not be held responsible for such loss or damage.

8. Maintenance/Cleanliness

8.1 IRYD will perform all necessary and required routine maintenance on all of its vehicles. However, Members are responsible for the cleanliness of vehicles and are expected to assist in helping IRYD to maintain the riding safety and performance of the vehicle, in particular during longer reservations or when the vehicle indicates that service or maintenance is required.

8.2 Vehicles may require Roadside Assistance from time to time. IRYD makes reasonable best efforts to provide Roadside Assistance support in all cases. If, however, a Member's need for Roadside Assistance results from a breach of these Terms and Conditions, the Member may be charged for the full costs of the service.

8.3 Inappropriate noises or riding feel, including but not limited to warning lamps, indicators, inappropriate sounds or smells, or performance changes must be reported to IRYD as soon as noted. Failure to report such irregularities during the use of a IRYD vehicle may result in such Member's immediate suspension or termination of the Member's Contract.

8.4 Tobacco use is absolutely prohibited in IRYD vehicles. Members are subject to fees if evidence of smoking, chewing, or dipping is found in IRYD vehicles or complained of by a Member using the vehicle immediately following the Member’s reservation.

8.5 Burning any substance is absolutely prohibited in IRYD vehicles. This includes, but is not limited to tobacco, other drugs, and incense.

9. Breakdown or Incidents

9.1All breakdowns or incidents involving IRYD vehicles must be reported to IRYD immediately by phone to (to be inserted later on)

9.2 Breakdown and Roadside Assistance. When using a vehicle, you must follow the owner's manual instructions, provided in the vehicle’s helmet compartment. If a problem arises that prevents or limits the use of the vehicle or that may compromise people's safety, Members must immediately notify IRYD and follow IRYD’s instructions. Members may have to pay for towing, repairs, and other expenses in some circumstances. When authorized by a IRYD Representative (in which case these amounts will be considered Eligible Expenses reimbursable).

9.4 Incident. In case of an incident involving property damage or any third party, the Member must fill out an official police report form, and, if possible, provide a jointly agreed-upon statement, complete IRYD’s incident report form, and obtain the following information:

a. Date, time, and place of incident;
b. The license plate numbers of any other vehicles involved, their make and year, their identification number (serial number), and the insurance certificate's number (with name, address and phone number of the insurance agent);
c. The names, addresses, and rider's license numbers of the persons involved in the incident;
d. The name, address, and rider's license number of the owner of the vehicle (if he or she is not the rider);
e. The name, addresses, and phone number of witnesses, pillion, and any other involved persons;
f. Circumstances of the incident describing immediate surrounding environment and bike position prior to the incident; and
g. A police report is required regardless of liability or fault. Members shall specify in their detailed written complaint to the police the actual facts only. Members shall ensure that such complaint shall not contain any discrepancy, inconsistencies or distortions from actual facts as the same would be detrimental to a valid insurance or other claim by IRYD. Any loss occasioned to IRYD due to a discrepant, inconsistent or distorted complaint by a Member shall be to the account of such Member.

9.5 Investigation and procedure. Members must provide to IRYD and any other claims adjustment service with the findings of any report or any notice relating to a claim or a lawsuit against IRYD regarding any incident involving a IRYD vehicle. Members agree to cooperate fully with IRYD in the investigation and defense of any such claim or lawsuit. A Member's accounts will be suspended until the investigation has been concluded.

9.6 The Member shall be responsible for the costs related to the repair, recovery, and loss of use of any IRYD vehicle resulting from any of the foregoing, up to the current Damage Fee as set forth in the Fee Policy / Rate Schedule (if such costs are determined to be the fault of the Member or fault is not established to any other person or entity, or where any cost is not paid / reimbursed by the insurer of IRYD vehicles or the insurer of the other vehicle involved in the accident). Please note that a Member may be responsible for all applicable damages and costs arising from the Member's failure to comply with the terms of the Agreement.

10. Traffic Violations

10.1 You are responsible for any traffic violations incurred due to your use of a IRYD vehicle. This includes, but is not limited to: parking, speeding, breaking red light, photo enforcement, and toll violations. You are liable for all costs from any such violation, including fines for late payment and any processing fees added by the issuing municipality. You are liable for payment of all tolls and any fines for toll evasion. You must report such violations to a IRYD Representative as soon as possible within the prescribed deadline for the violation (for example, if the case is being taken to court). See our Fee Policy for further guidance. IRYD will notify the Member immediately by e-mail after it learns of any such violation and Member shall forthwith pay the relevant fine/s to the authority concerned and provide IRYD with the proof of such payment. However, where Member has personal knowledge of such violations, IRYD will not be obligated to provide Member with the notification as above, but Member’s obligation to pay the relevant fine/s and notifying IRYD of such compliance will continue as aforementioned.

10.2 You must notify IRYD of any traffic violation notices found on a vehicle at the time of vehicle pick up. All unreported traffic violations will be the responsibility of a Member if they occur during the time period during which such Member is responsible for the IRYD vehicle.

10.3 You must not leave a vehicle in a zone which has parking restrictions. If you leave the vehicle in such a restricted zone, you must immediately notify IRYD, and you will be responsible for any and all violation notices or towing charges incurred by IRYD. Additionally, financial penalties will be levied against you for any inconvenience caused to other IRYD members if the vehicle is unavailable for their reservation because of such parking violations as set out in the Fee Policy.

11. Insurance and Liability

11.1 MEMBER DEDUCTIBLE OBLIGATION:
a. If Member is in compliance with the Terms and Conditions mentioned above, IRYD shall provide primary liability protection, which is the extent of claims / liabilities covered by IRYD’s vehicle insurer, on IRYD vehicles for claims and/or liabilities arising out of the use or operation of the vehicle by the Member. MEMBER WILL BE RESPONSIBLE FOR ANY ASSOCIATED DEDUCTIBLE PERSONALLY ATTRIBUTABLE TO THE MEMBER. b. If at any time it is determined that losses will exceed the Member’s coverage provided by IRYD, Member will be responsible for the excess.

11.2 IRYD is not responsible for any damage to, loss or theft of, any personal property belonging to Member or third-parties, regardless of fault or negligence.

11.3 LIABILITY PROTECTION APPLIES ONLY TO CLAIMS OF THIRD-PARTY BODILY INJURY, DEATH OR PROPERTY DAMAGE, OTHER THAN TO THE VEHICLE, ARISING FROM THE USE OF THE IRYD VEHICLE AS PERMITTED BY THIS AGREEMENT AND APPLICABLE LAW. ANY SUCH PROTECTION EXCLUDES ANY CLAIM MADE BY MEMBER, OR MEMBER’S IMMEDIATE FAMILY MEMBERS WHO PERMANENTLY LIVE WITH MEMBER OR IS TRAVELLING WITH MEMBER AT THE TIME OF INCIDENT.

11.4 INDEMNIFICATION. MEMBER INDEMNIFIES AND HOLDS IRYD, ITS PARENT AND AFFILIATES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, AGENTS, ATTORNEYS, ASSIGNS AND SUCCESSORS-IN-INTEREST, HARMLESS FOR ALL LOSSES, LIABILITIES, DAMAGES, INJURIES, CLAIMS, DEMANDS, COSTS, ATTORNEY FEES, AND OTHER EXPENSES INCURRED BY IRYD (A “LOSS”) ARISING FROM: (1) THE USE OR POSSESSION OF THE IRYD VEHICLE BY THE MEMBER AND (2) THE MEMBER’S NON-COMPLIANCE WITH THIS AGREEMENT.

11.5 MEMBER SHALL HAVE FINAL RESPONSIBILITY TO IRYD FOR ALL SUCH LOSSES. THIS OBLIGATION MAY BE LIMITED TO THE EXTENT IRYD’S COVERAGE APPLIES. IRYD SHALL NOT BE LIABLE TO MEMBER FOR ANY INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) ARISING FROM OR RELATED TO THE IRYD VEHICLE, ITS USE, OR THIS AGREEMENT.

11.6 This Agreement is intended for the benefit of Member and IRYD and no other party may claim rights hereunder, whether as a third-party beneficiary or otherwise. UNDER NO CIRCUMSTANCES WILL IRYD BE LIABLE TO ANY THIRD-PARTY FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT OR USE OF IRYD VEHICLES AND SERVICE.

12. Data Protection

12.1 IRYD captures, stores, processes and uses the Member’s personal data, including, but not limited to, the usage and vehicle data as they relate to the Member, to the extent this is necessary for the administration and implementation of this Agreement and the Member’s use of the IRYD vehicle.

12.2 Should third-party services be used, IRYD is entitled to forward to the third-party service provider the Member’s personal data, to the extent this is required in order to fulfill membership or use requirements.

12.3 IRYD is entitled to provide Member’s personal data to third-parties for the purposes of providing individualized offers, services, and other customized information to Members.

12.4 IRYD shall implement and maintain reasonable procedures for protecting sensitive personal information in compliance with applicable law.

12.5 IRYD shall be entitled to disclose information of the Member to IRYD’s parent company and to all companies controlled by IRYD or any of its affiliates and to any government body as required by the law/ or by directive/ or request from any government body or to any third party deemed fit and proper by IRYD, in its absolute discretion.

13. In case of dispute

13.1 The courts of Bangalore, Karnataka, India shall alone have the sole and exclusive jurisdiction in respect of any matters which may be instituted before any court of law, arising in respect of any disputes between IRYD and the Member arising from the use of the services offered by IRYD.

13.2 Member agrees to pay IRYD’s reasonable attorneys' fees and costs in any legal proceeding relating to this Agreement, including appeals.

13.3 Member must not aid or encourage the filing of any third-party claim or lawsuit against IRYD, and Member must cooperate fully with IRYD and IRYD’s insurer in the investigation and defense of any claim or lawsuit. In any proceeding involving the Member and IRYD as co-defendants should IRYD determine in its sole discretion that the Member’s independent attorney has not aligned his defense similar to that of IRYD, IRYD shall be entitled to call upon the Member to change his attorney to one advised by IRYD and the Member shall accordingly change his attorney at his own cost.

13.4 Member must immediately notify and deliver to IRYD every summons, complaint, document, or notice of any kind received by Member in any way relating to an accident, theft, or other circumstances related to the IRYD vehicle.

14. Severability and Integrated Agreement

If any term, provision, covenant or condition of this Agreement is held invalid or unenforceable for any reason, the remainder of the provisions will continue in full force and effect as if this Agreement had been executed with the invalid portion eliminated. The Parties further agree to substitute for the invalid provision a valid provision that most closely approximates the intent and economic effect of the invalid provision. This Agreement, together with the User Guide, Trip Process, member application, Fee Policy / Rate Schedule, and any applicable consent forms, along with any amendments hereto, encompasses the entire agreement between Member and IRYD, and supersedes all previous understandings and agreements between Member and IRYD. Member acknowledges and represents that he or she has not relied on any representation, assertion, guarantee, warranty, collateral contract or other assurance, except those set out in this Agreement, made by or on behalf of any other party or any other person or entity whatsoever, prior to the execution of this Agreement.

15. No Waiver

No term contained in this Agreement may be changed or waived, except in writing signed by an expressly authorized representative of IRYD. No waiver of default by either party under any of the Terms or Conditions of this Agreement shall be construed as a waiver of any prior or subsequent default of any of the Terms or Conditions of this Agreement.

16. Assignment or Transfer

The rights granted to the Member under this Agreement are not assignable or transferable, in whole or part. Any attempt to transfer this Agreement without the written consent of IRYD shall be void and of no force and effect. IRYD may assign this Agreement to an affiliate or to another entity in connection with a corporate transaction.

17. No Agency

Member will never be deemed to be IRYD’s agent, servant, or employee in any manner for any purpose whatsoever.
Privacy Policy
This Privacy Policy (the “Policy”) sets out how IRYD Automatrix Private Limited (“iRYD”, “we”, “us” and/or “our”) collects, uses, shares and protects any information that you give us when you use this website (the “Site”). iRYD is committed to ensuring that your privacy is protected as your privacy on the Internet is of the utmost importance to us. Because we gather certain types of information about our users in order to provide, protect, maintain and improve our services, we feel you should fully understand the Policy surrounding the capture and use of that information. Please read the Policy carefully. http://www.iryd.in. is owned and operated under legal name IRYD Automatrix Private Limited

Collection and Use of Personal Information When you apply for or maintain an account wi, we collect certain personally identifiable information (“Personal Information”), such as your name, contact preferences telephone number, mailing address, and e-mail address. By providing information to create a user account or complete your user profile, you expressly and voluntarily accept this Policy and IRYD's Terms of Use. Supplying personal information to us, personal or other, is entirely voluntary on your part.
Other personal information that we collect includes the following:
Vehicle Use Data: Vehicles will contain hardware that gathers and transmits information about vehicle use. This is done as a security measure against accident or theft and also to provide you with valuable services and information, such as other riders' data. Location Tracking: To prevent theft, and to allow us to locate you in case of emergency, accident, lock-out, etc., we track the location of your vehicle. Your location information will be confined to IRYD service, and we will never impermissibly make your location or movements public. As part of our service, the location of your vehicle may be released to insurance companies, the police, or similar parties in the course of an investigation and/or accident claim, and to provide assistance in emergencies. Information regarding the location of each vehicle on IRYD’s site is also transmitted to IRYD and can be tracked by your IRYD-enabled smartphone.
Rider and Vehicle Information: As a member of IRYD’s Site, you authorize us to access your rider’s record, vehicle history report from all applicable entities and authorities. This authorization continues for as long as you are a IRYD member. Moreover, you authorize all DMVs, RMVs, auto mechanics and all other entities and interested parties to release information to us regarding your riding record and vehicle history. You have the right to request that IRYD discontinue use of your personal information. To withdraw your consent to our collection and processing of your information at any time, you may do so by simply changing your settings or closing your account.

Collection and Use of Non-Personal Information:
We also collect non-personal information – data in a form that does not permit direct association with any specific individual, including IP addresses, usage details and identifying technologies. We may use, transfer, collect and disclose non-personal information for any purpose. If we do combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.
Aggregate Information: We may share non-personally identifiable information (such as referring/exit pages, anonymous usage data, and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain IRYD services.
Third-party ad servers or ad networks may serve advertisements on the IRYD Site. These third-party ad servers or ad networks may automatically receive your IP address when they serve ads to your Internet browser. They may also use other technologies (such as cookies, JavaScript, or web beacons) to measure the effectiveness of their advertisements and to personalize the advertising content. We do not provide any personally identifiable information to these third-parties without your consent. However, please note that if an advertiser asks IRYD to show an advertisement to a certain audience and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the audience they are trying to reach. The IRYD Privacy Policy does not apply to, and we cannot control the activities of, third-party advertisers.

Cookies:
We use various technologies, including “cookies”, to collect non-identifiable information. A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. To enhance our Service, some IRYD pages use cookies, sent by IRYD or its third party vendors, or other technologies. You may control the effect of cookies through your browser settings, however some features of IRYD’s Service may not work properly if your use of cookies is disabled.
We may also use Web beacon or other technologies, often in conjunction with cookies, to enhance our Service on a number of pages of IRYD’s website. A non-identifiable notice of a visitor’s visit to a page on IRYD’s site is generated and recorded, and which may be processed by us or by our suppliers. To disable some of these features, you may disable cookies in your web browser’s settings. Web beacon and other technologies will still detect visits to these pages, but the notices they generate are disregarded and cannot be associated with other non-identifiable cookie information.

Information Sharing:
IRYD only shares Personal Information with third parties in the following limited
circumstances:
We have your consent for the sharing of any sensitive personal information. To provide other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request including to law enforcement and in response to a court order, (b) detect, prevent, or otherwise address fraud, technical or security issues, (c) enforce applicable Terms of Use, including investigation of potential violations thereof, or (d) protect against harm to the rights, safety or property of IRYD, its users or the public as required or permitted by law.
To protect IRYD’s vehicles.
To protect ourselves against third-party claims.
We reserve the right to transfer any personal information we have about you in the event that we sell or transfer all or a portion of our business or assets.
We partner with outside companies to provide you with additional services related to IRYD, such as ride-sharing or parking benefits. When you purchase, register, or otherwise express interest in a product or service offered by a third party through IRYD or sponsored on our site, you consent to our sharing your personal information with those parties. Participation in rewards programs, discount offers, contests, or other programs that involve third parties, authorizes IRYD to share your personal information with those parties. A third party’s use of your information is bound by contracts and agreements between IRYD and the third party. We only share information reasonably needed to provide additional services, and such shared information may be bound by other privacy agreements. By sharing this information, you agree that IRYD is not liable or responsible for the actions or inactions of third parties.

Links to Third-Party Websites:
This Site may contain links to third-party websites, products, and services. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties. We cannot be responsible for these policies.

Information Security:
We take precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, misuse or theft, as well as against destruction, alteration, disclosure and unauthorized access. However, no security system can be completely secure. Accordingly, we cannot guarantee the complete security of your Personal Information. Please exercise caution when determining what Personal Information you disclose via the Site.
When you use our services or post on the Site, some of the Personal Information you share is visible to other users and can be read, collected, or used by them. You are responsible for such Personal Information you choose to submit in these instances. For example, if you list your name and email address on the site, that information is public. Please take care when using these features. Further, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Updates to the Policy:
Please note that this Policy may change from time to time. We will post any Policy changes on the Site and without prior notice to you. Please review the Policy each time you use the Site. By your continued use of the Site, you impliedly consent to the terms of the revised Policy.

Misc:
While IRYD may retain any correspondence sent by you, IRYD does not collect or save any information from children 15 years of age and younger. IRYD reserves the right to remove or edit content, refuse service, terminate accounts, or cancel plans or orders at its sole discretion.

How to Contact Us: If you have any questions or concerns about our Policy or data processing, please contact us at support@iryd.in..